Privacy Policy

Finqware ("we", "us", "our") operates the ai workspace design platform available at this site. When you purchase credits, upload photos of a workspace or contact us, we act as the data controller of the information you provide.

For any privacy-related question you can reach us at [email protected].

We only collect what we need to run the product:

• Account data. Name, email, hashed password, workspace preferences.
• Order data. Credit purchases, invoices, chosen payment method, promo codes.
• Design inputs. Photos of the workspace you want redesigned and any briefing notes you attach.
• Technical data. IP address, device, browser and basic usage events collected through first-party analytics.

Your data is used to authenticate you, generate workspace designs from the photos you upload, process payments, respond to support requests, and improve product quality. We never sell your data and we do not use uploaded photos to train third-party foundation models.

We rely on contract performance to deliver the service, on legitimate interest to keep the platform secure and to improve it, and on your consent for optional analytics cookies. You can withdraw consent at any time from the cookie banner or your account settings.

We work with a small set of trusted subprocessors, including cloud hosting, transactional email and analytics providers. They only process data on our behalf, under written data processing agreements.

Account and order data is kept while your account is active and for up to 6 years afterwards to meet accounting obligations. Uploaded workspace photos are automatically deleted 90 days after the final render is delivered, unless you explicitly archive a project.

You can access, export, correct or delete your data at any time from the dashboard, or by writing to [email protected]. If you believe we are handling your data incorrectly you also have the right to lodge a complaint with your local data protection authority.

Traffic is protected with TLS in transit and data at rest is encrypted on managed cloud infrastructure. Access to production systems is restricted to a limited number of engineers using single sign-on and hardware security keys.

We may update this policy to reflect product changes or new legal requirements. Material changes will be announced by email and inside the product before they take effect.